Account Setup Process

This article will give you the step by step process for account setup.

Gather Information and create account

Our customer service team will contact you to collect the following information.

1. Company name and address

2. Main account e-mail

3. E-mail for Billing

4. MI Sales Tax Form

5. POD Certification - Print on Demand customer only

Billing

Once your account is setup we'll be sending you a link to Helcim which is our credit card and ach storage and processing vendor. You'll be able to save a credit card to your account where we can post invoices for you to pay or we can automatically pay invoices on your behalf using the card on file there.

Integration

We'll have you select which route for integration you'll be using. An onboarding ticket will be created to get this setup.

Product Information

We'll need to collect all the information about the products you'll be sending over to us. Please see the product information page.

Shipping Methods

How will your orders ship? Most customers will select our "Generic Ground" method which selects the best service for basic ground shipping (2-5 days) for the lowest price. There are many options available though if you want to specifically ship a certain service.

We are a UPS facility and only ship UPS unless there are exigent circumstances to ship FedEx.

Portal Walkthrough

https://www.dropbox.com/s/8pn6b09ky0jmhuh/PortalWalkthrough10.04.mp4?dl=0